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Why do some words move people to action while others are quickly forgotten? A new study supported by the Bloomberg Harvard City Leadership Initiative proposes “public narrative” as a key form of leadership development in organizations and communities.
Why do some words move people to action while others are quickly forgotten? A new study supported by the Bloomberg Harvard City Leadership Initiative proposes “public narrative” as a key form of leadership development in organizations and communities.
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Which abandoned properties should rise to the top of the demolition list? Since workloads often exceed and outpace government resources, prioritizing work strategically is a critical capability. A new study demonstrates how combining satellite imagery and police data can help inform how to allocate resources in code enforcement.
Which abandoned properties should rise to the top of the demolition list? Since workloads often exceed and outpace government resources, prioritizing work strategically is a critical capability. A new study demonstrates how combining satellite imagery and police data can help inform how to allocate resources in code enforcement.
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How do you lead strategically? Moving an organization forward requires paying attention, simultaneously, to multiple dimensions of a team’s experience—like a pilot constantly scanning the dials on a plane’s dashboard during flight. A new paper offers a framework for executing strategic leadership while balancing competing demands.
How do you lead strategically? Moving an organization forward requires paying attention, simultaneously, to multiple dimensions of a team’s experience—like a pilot constantly scanning the dials on a plane’s dashboard during flight. A new paper offers a framework for executing strategic leadership while balancing competing demands.
In a networked world, employees at every level of the organization need to navigate complex issues and act strategically—not only at the top layer. How can leadership and human resources best engage and support employees?
In a networked world, employees at every level of the organization need to navigate complex issues and act strategically—not only at the top layer. How can leadership and human resources best engage and support employees?
Networked governance requires public managers to think and act strategically across their organization. Leaders need to be able to assess their strategic capacity to do this work well.
Networked governance requires public managers to think and act strategically across their organization. Leaders need to be able to assess their strategic capacity to do this work well.
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Do you know your full arsenal of power moves when you’re at the negotiating table? Here is how city leaders can better understand power in public negotiations.
Do you know your full arsenal of power moves when you’re at the negotiating table? Here is how city leaders can better understand power in public negotiations.
Housing inspectors often witness hidden and serious threats to public health yet lack the tools and training necessary to respond. Integrating referrals for social services within home inspections could be one solution.
Housing inspectors often witness hidden and serious threats to public health yet lack the tools and training necessary to respond. Integrating referrals for social services within home inspections could be one solution.
Thinking and acting strategically is central to effective public management. Public Value Theory offers analytic tools to help public managers guide inquiry and shape decisions.
Thinking and acting strategically is central to effective public management. Public Value Theory offers analytic tools to help public managers guide inquiry and shape decisions.
City housing inspectors witness hidden and serious threats to public health. In this article in the International Journal of Environmental Research and Public Health, we explore integrating a novel Social Service Referral Program within the Inspectional Services Department in Chelsea, MA.
City housing inspectors witness hidden and serious threats to public health. In this article in the International Journal of Environmental Research and Public Health, we explore integrating a novel Social Service Referral Program within the Inspectional Services Department in Chelsea, MA.
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The tools of public management – such as public value and the strategic triangle – are increasingly used by scholars and practitioners alike. At the same time, some confusion remains about how to use them effectively. This article in Public Management Review analyzes these tools to help explore and structure different dimensions of public management.
The tools of public management – such as public value and the strategic triangle – are increasingly used by scholars and practitioners alike. At the same time, some confusion remains about how to use them effectively. This article in Public Management Review analyzes these tools to help explore and structure different dimensions of public management.
Bringing partners together around complex social issues and sustaining a joint effort demands capabilities that are often underdeveloped in public organizations. A new study outlines how investing in collaborative, analytical, and reflective capabilities can help governments solve problems more effectively.
Bringing partners together around complex social issues and sustaining a joint effort demands capabilities that are often underdeveloped in public organizations. A new study outlines how investing in collaborative, analytical, and reflective capabilities can help governments solve problems more effectively.
Social problems are often so large and multifaceted that various organizations and sectors need to work closely together to solve them. Governments face the challenge of effectively bringing parties...
Social problems are often so large and multifaceted that various organizations and sectors need to work closely together to solve them. Governments face the challenge of effectively bringing parties...
Is it possible to save lives, time, and money, all at once? Could you use data that you already have to do it? A new study shows that machine learning can help housing inspectors identify risky...
Is it possible to save lives, time, and money, all at once? Could you use data that you already have to do it? A new study shows that machine learning can help housing inspectors identify risky...
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Complex social issues cannot be solved by individual organizations. Yet cross-boundary collaboration is by no means a simple or easy process. So what can you do to innovate across organizational silos effectively?
Complex social issues cannot be solved by individual organizations. Yet cross-boundary collaboration is by no means a simple or easy process. So what can you do to innovate across organizational silos effectively?
Public sector innovation often involves disputes over what is most important. All too frequently, these “value conflicts” can undermine or even derail the new policy, tool, program, or process...
Public sector innovation often involves disputes over what is most important. All too frequently, these “value conflicts” can undermine or even derail the new policy, tool, program, or process...
Cross-boundary collaborations typically face three types of challenges: substantive problem-solving challenges, accountability challenges, and teaming challenges. This article in Public Manage...
Cross-boundary collaborations typically face three types of challenges: substantive problem-solving challenges, accountability challenges, and teaming challenges. This article in Public Manage...
Value conflicts are inherent in public innovation. This article in the International Journal of Public Administration argues that responsible and effective innovators should pay at least as much...
Value conflicts are inherent in public innovation. This article in the International Journal of Public Administration argues that responsible and effective innovators should pay at least as much...
The ability to exercise leadership effectively requires skills and capacities that must be developed. Mostly, leadership is non-heroic and involves painstaking work, paying attention, and being able...
The ability to exercise leadership effectively requires skills and capacities that must be developed. Mostly, leadership is non-heroic and involves painstaking work, paying attention, and being able...
The most pressing social problems facing cities today require multi-agency and cross-sector solutions. We offer tools and techniques to facilitate the process of diagnosing and solving problems...
The most pressing social problems facing cities today require multi-agency and cross-sector solutions. We offer tools and techniques to facilitate the process of diagnosing and solving problems...
Negotiators are often left wondering how to identify and leverage various sources of power. This article in Negotiation Journal presents a new structure for analyzing power in the public sector...
Negotiators are often left wondering how to identify and leverage various sources of power. This article in Negotiation Journal presents a new structure for analyzing power in the public sector...
One innovation doesn’t change things. A culture of innovation does. This article on Apolitical examines what makes innovative municipal organizations innovate effectively and repeatedly.
One innovation doesn’t change things. A culture of innovation does. This article on Apolitical examines what makes innovative municipal organizations innovate effectively and repeatedly.
For the city’s next chapter, Bilbao can look to its past. This article on Apolitical examines the architecture of collaboration that helped Bilbao revitalize its economy.
For the city’s next chapter, Bilbao can look to its past. This article on Apolitical examines the architecture of collaboration that helped Bilbao revitalize its economy.
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Dealing with the problems public leaders face requires knowing how and what to ask. This article in Governing examines various ways in which thoughtful and focused inquiry can be used as a leadership tool.
Dealing with the problems public leaders face requires knowing how and what to ask. This article in Governing examines various ways in which thoughtful and focused inquiry can be used as a leadership tool.
Housing inspection ensures minimum health and safety standards in rental housing. This article in the Journal of Public Health Management and Practice shows how machine learning can help inspectors...
Housing inspection ensures minimum health and safety standards in rental housing. This article in the Journal of Public Health Management and Practice shows how machine learning can help inspectors...
Working across organizational silos is a highly challenging endeavor, and success depends on the attention and support given to the act of collaboration itself. This article in Policy and Politics...
Working across organizational silos is a highly challenging endeavor, and success depends on the attention and support given to the act of collaboration itself. This article in Policy and Politics...
