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Teaching Cases & Tools

Somerville, MA City Hall. Photo Credit: Eric Kilby

Mayor Curtatone’s Culture of Curiosity: Building Data Capabilities at Somerville City Hall

The overarching learning objectives of this case are designed to help participants explore and understand 1) why to use data; 2) how to use data; and 3) what to do to become—and remain—a more informed city hall.

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Somerville, MA City Hall. Photo Credit: Eric Kilby

Mayor Curtatone’s Culture of Curiosity: Building Data Capabilities at Somerville City Hall

The overarching learning objectives of this case are designed to help participants explore and understand 1) why to use data; 2) how to use data; and 3) what to do to become—and remain—a more informed city hall.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Data & Evidence
Downtown Rockford, Illinois

How Rockford Changed Course to Tackle Veterans’ Homelessness: Using Data to Diagnose and Remedy Complex Problems

The overarching learning objective of this case is to help senior leaders in government understand how to build data-analytic capabilities designed to tackle tough urban problems that require a...

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Downtown Rockford, Illinois

How Rockford Changed Course to Tackle Veterans’ Homelessness: Using Data to Diagnose and Remedy Complex Problems

The overarching learning objective of this case is to help senior leaders in government understand how to build data-analytic capabilities designed to tackle tough urban problems that require a...

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Data & Evidence
Guggenheim Museum Bilbao

The “Bilbao Effect”: The Collaborative Architecture that Powered Bilbao’s Urban Revival

Explores how cross-boundary collaboration mechanisms and different leadership styles enabled the city of Bilbao’s revival from a deep economic, political, and social crisis.

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Guggenheim Museum Bilbao

The “Bilbao Effect”: The Collaborative Architecture that Powered Bilbao’s Urban Revival

Explores how cross-boundary collaboration mechanisms and different leadership styles enabled the city of Bilbao’s revival from a deep economic, political, and social crisis.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Collaboration
Graphic from Slide Deck

Nobody's Core Business: Confronting Cross-Cutting Problems in the Public Sector

This case explores tensions between working to achieve a prescribed mission and adapting missions and organizational capacities to changing social, political, and practical realities.

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Graphic from Slide Deck

Nobody's Core Business: Confronting Cross-Cutting Problems in the Public Sector

This case explores tensions between working to achieve a prescribed mission and adapting missions and organizational capacities to changing social, political, and practical realities.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Adaptive Leadership
Abandoned run down apartment building in Lawrence, Mass.

A Task Force With Teeth? Driving City Performance in Lawrence, Massachusetts.

Illustrates work by Mayor Daniel Rivera of Lawrence, Massachusetts, and his administration, to use data in decision-making around problem properties in the city.

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Abandoned run down apartment building in Lawrence, Mass.

A Task Force With Teeth? Driving City Performance in Lawrence, Massachusetts.

Illustrates work by Mayor Daniel Rivera of Lawrence, Massachusetts, and his administration, to use data in decision-making around problem properties in the city.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Data & Evidence
Dubai skyline

“You Have One Hundred Days”: Accelerating Government Performance in the UAE

Explores government innovation through the story of a program started by the United Arab Emirates government to spur projects toward faster, meaningful results.

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Dubai skyline

“You Have One Hundred Days”: Accelerating Government Performance in the UAE

Explores government innovation through the story of a program started by the United Arab Emirates government to spur projects toward faster, meaningful results.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Innovation
View of Kowloon Peninsula

Shanties in the Skyline: Addressing Unauthorized Building Works in Hong Kong

The overarching learning objective of this case is to help leaders and practitioners examine the challenges of building capabilities for problem-oriented government action.

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View of Kowloon Peninsula

Shanties in the Skyline: Addressing Unauthorized Building Works in Hong Kong

The overarching learning objective of this case is to help leaders and practitioners examine the challenges of building capabilities for problem-oriented government action.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Data & Evidence
Street views between Kampala and Entebbe

Pressing the Right Buttons: Jennifer Musisi for New City Leadership

The overarching learning objective of this case is to help senior leaders in government understand or better diagnose challenges in developing state capabilities, and to introduce a framework for...

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Street views between Kampala and Entebbe

Pressing the Right Buttons: Jennifer Musisi for New City Leadership

The overarching learning objective of this case is to help senior leaders in government understand or better diagnose challenges in developing state capabilities, and to introduce a framework for...

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Leading Change
Downtown Kampala, Uganda

The “Garbage Lady” Cleans Up Kampala: Turning Quick Wins Into Lasting Change

The rich details of this case can be used to support a class discussion on a policy issue, a strategic challenge, a leadership dilemma, or a combination of these areas.

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Downtown Kampala, Uganda

The “Garbage Lady” Cleans Up Kampala: Turning Quick Wins Into Lasting Change

The rich details of this case can be used to support a class discussion on a policy issue, a strategic challenge, a leadership dilemma, or a combination of these areas.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Innovation
City Leaders working together.

Negotiation Teaching Case Set

This set is designed to teach negotiation concepts using the local, public sector context. Each of the six cases focuses on different negotiation concepts starting with fundamental ideas, such as...

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City Leaders working together.

Negotiation Teaching Case Set

This set is designed to teach negotiation concepts using the local, public sector context. Each of the six cases focuses on different negotiation concepts starting with fundamental ideas, such as...

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Negotiation
Map of Somerville, MA

In the Green: Negotiating Rail Expansion in Somerville, Massachusetts

This case is designed as the capstone case in a series of negotiation cases developed by the Bloomberg Harvard City Leadership Initiative. It is recommended for participants with some negotiation experience.

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Map of Somerville, MA

In the Green: Negotiating Rail Expansion in Somerville, Massachusetts

This case is designed as the capstone case in a series of negotiation cases developed by the Bloomberg Harvard City Leadership Initiative. It is recommended for participants with some negotiation experience.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Negotiation
Arial view of New Hampshire

The Queen City’s Collective and Compassionate Approach: Fighting Opioids and Homelessness in the Granite State

This case focuses on the varying sources of power a city leader can leverage when pursuing their policy agenda.

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Arial view of New Hampshire

The Queen City’s Collective and Compassionate Approach: Fighting Opioids and Homelessness in the Granite State

This case focuses on the varying sources of power a city leader can leverage when pursuing their policy agenda.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Negotiation, Crisis Leadership, Collaboration
Kampala City View

Beyond the Table: Infrastructure Development in Kampala, Uganda

This case focuses on how a well-organized setup and interpersonal strategies can create the necessary conditions to design better deals.

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Kampala City View

Beyond the Table: Infrastructure Development in Kampala, Uganda

This case focuses on how a well-organized setup and interpersonal strategies can create the necessary conditions to design better deals.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Negotiation
Arial view of a person working at a desk

Public Value Tool Kit

A set of materials designed to help educators and practitioners understand, utilize, and share the core concepts of the public value framework.

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Arial view of a person working at a desk

Public Value Tool Kit

A set of materials designed to help educators and practitioners understand, utilize, and share the core concepts of the public value framework.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Adaptive Leadership
Press Conference in Richmond, VA

Many Ways to Get There: Securing Public Investments in Richmond, Virginia

This case focuses on how positional bargaining prevents creative deal-making when negotiators fail to understand the interests of other parties.

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Press Conference in Richmond, VA

Many Ways to Get There: Securing Public Investments in Richmond, Virginia

This case focuses on how positional bargaining prevents creative deal-making when negotiators fail to understand the interests of other parties.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Negotiation
City hall meeting in Naperville, Illinois

You Get What You Pay For: Reforming Procurement in Naperville, Illinois

The case focuses on negotiation concepts applied to a city context, with procurement as the scenario for analysis.

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City hall meeting in Naperville, Illinois

You Get What You Pay For: Reforming Procurement in Naperville, Illinois

The case focuses on negotiation concepts applied to a city context, with procurement as the scenario for analysis.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Negotiation
Man mowing grass

In the Weeds: Securing a Grass-Mowing Contract in Stockton, California

The case introduces basic concepts of negotiation within a procurement context.

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Man mowing grass

In the Weeds: Securing a Grass-Mowing Contract in Stockton, California

The case introduces basic concepts of negotiation within a procurement context.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Negotiation
Town Hall Meeting

Leading Civic Engagement: Three Cases

These three short cases chronicle city officials leading civic engagement and public participation initiatives in pursuit of public goals. From a variety of positions in city government, the protag...

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Town Hall Meeting

Leading Civic Engagement: Three Cases

These three short cases chronicle city officials leading civic engagement and public participation initiatives in pursuit of public goals. From a variety of positions in city government, the protag...

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Engaging Communities
Graphic from the slide deck

Peer-to-Peer Consultation Exercise Tool Kit

A set of materials designed to facilitate feedback and advice from peers in an open and psychologically safe environment, inviting greater clarity and focus to challenges that peers face, especially leadership challenges.

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Graphic from the slide deck

Peer-to-Peer Consultation Exercise Tool Kit

A set of materials designed to facilitate feedback and advice from peers in an open and psychologically safe environment, inviting greater clarity and focus to challenges that peers face, especially leadership challenges.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Leading Change
Solid waste management in Kampala

“A Difficult Lady”: Shutting Down Pollution In Kampala, Uganda

The case is designed to help mayors, city leaders, and other public executives think through adaptive leadership challenges with highly sensitive moral dimensions.

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Solid waste management in Kampala

“A Difficult Lady”: Shutting Down Pollution In Kampala, Uganda

The case is designed to help mayors, city leaders, and other public executives think through adaptive leadership challenges with highly sensitive moral dimensions.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Moral Leadership
Kimberlyn Leary Teaching

Moral Leadership Teaching Case Set

This set of materials is designed to help leaders understand and evaluate challenges with highly sensitive moral dimensions. Each of the cases focuses on a city leader forced to make a particular moral choice.

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Kimberlyn Leary Teaching

Moral Leadership Teaching Case Set

This set of materials is designed to help leaders understand and evaluate challenges with highly sensitive moral dimensions. Each of the cases focuses on a city leader forced to make a particular moral choice.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Moral Leadership
Primary classroom in Kampala, Uganda

Doing Something With Nothing: Trying to Make Kampala’s Primary Schools Safer and Healthier

The overarching learning objective of this case is to help senior leaders in government understand how to mobilize resources for important priorities based on public spirit, especially when it...

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Primary classroom in Kampala, Uganda

Doing Something With Nothing: Trying to Make Kampala’s Primary Schools Safer and Healthier

The overarching learning objective of this case is to help senior leaders in government understand how to mobilize resources for important priorities based on public spirit, especially when it...

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Adaptive Leadership
A look at Philadelphia downtown from the Philadelphia Museum of Art

Reducing Harm: Overdose Prevention in Philadelphia

The case is designed to help mayors, city leaders, and other public executives think through adaptive leadership challenges with highly sensitive moral dimensions.

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A look at Philadelphia downtown from the Philadelphia Museum of Art

Reducing Harm: Overdose Prevention in Philadelphia

The case is designed to help mayors, city leaders, and other public executives think through adaptive leadership challenges with highly sensitive moral dimensions.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Moral Leadership
Pills and pill bottles

Responding to the Opioid Crisis: Three Teaching Cases

This set of teaching cases explores the opioid crisis from different angles and perspectives in city government. The premise is that there are no “quick fixes” or technical solutions available...

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Pills and pill bottles

Responding to the Opioid Crisis: Three Teaching Cases

This set of teaching cases explores the opioid crisis from different angles and perspectives in city government. The premise is that there are no “quick fixes” or technical solutions available...

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Moral Leadership
Marijuana leaves

Growing Pains: How a Dutch Cross-Agency Team Took on Illegal Marijuana Production in Residential Areas

The case navigates the challenges facing a new task force that needs to collaborate on defining the problem, collaborating effectively, and holding each other accountable.

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Marijuana leaves

Growing Pains: How a Dutch Cross-Agency Team Took on Illegal Marijuana Production in Residential Areas

The case navigates the challenges facing a new task force that needs to collaborate on defining the problem, collaborating effectively, and holding each other accountable.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Collaboration
Trans-Amazon Highway, section duplicated between Campina Grande and Cabedelo

Driving Change in São Paulo

The case navigates the strategic challenges of implementing change, particularly when introducing innovations that disrupt the status quo.

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Trans-Amazon Highway, section duplicated between Campina Grande and Cabedelo

Driving Change in São Paulo

The case navigates the strategic challenges of implementing change, particularly when introducing innovations that disrupt the status quo.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Innovation
Doctor talks with civilian.

Fortaleza: Keeping an Electoral Promise

The case raises questions around how to deliver on a campaign promise when your organization seems to have hit a ceiling in performance improvement.

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Doctor talks with civilian.

Fortaleza: Keeping an Electoral Promise

The case raises questions around how to deliver on a campaign promise when your organization seems to have hit a ceiling in performance improvement.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Innovation
City leader reads book to a group of children.

Change at the Speed of Trust: Advancing Educational Opportunity through Cross-Sector Collaboration in Louisville

Focuses on leading collaborative work in cities, through the lens of a Louisville group established by Mayor Greg Fischer and designed to improve educational outcomes.

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City leader reads book to a group of children.

Change at the Speed of Trust: Advancing Educational Opportunity through Cross-Sector Collaboration in Louisville

Focuses on leading collaborative work in cities, through the lens of a Louisville group established by Mayor Greg Fischer and designed to improve educational outcomes.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Adaptive Leadership, Collaboration
Fence with "Boston Strong" sign posted on it as well as sneakers draped on the fence by their laces tied together.

Design Decisions for Cross-Sector Collaboration: Mini-Case Modules

Highlight key design decisions made in the cases of five different collaborations (in Georgia, Mississippi, Ohio, Massachusetts, and Minnesota) to explore how to be effective if/when choosing...

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Fence with "Boston Strong" sign posted on it as well as sneakers draped on the fence by their laces tied together.

Design Decisions for Cross-Sector Collaboration: Mini-Case Modules

Highlight key design decisions made in the cases of five different collaborations (in Georgia, Mississippi, Ohio, Massachusetts, and Minnesota) to explore how to be effective if/when choosing...

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Collaboration
An envelope from the US Citizenship and Immigration Services department

Making a Statement: Mayor Libby Schaaf and the Sanctuary City of Oakland, California

The case is designed to help mayors, city leaders, and other public executives think through adaptive leadership challenges with highly sensitive moral dimensions.

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An envelope from the US Citizenship and Immigration Services department

Making a Statement: Mayor Libby Schaaf and the Sanctuary City of Oakland, California

The case is designed to help mayors, city leaders, and other public executives think through adaptive leadership challenges with highly sensitive moral dimensions.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Moral Leadership
Boxed statue of Christopher Columbus (Philadelphia, June 2020)

Reckoning with History: Confederate Monuments in American Cities

The case is designed to help mayors, city leaders, and other public executives think through adaptive leadership challenges with highly sensitive moral dimensions.

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Boxed statue of Christopher Columbus (Philadelphia, June 2020)

Reckoning with History: Confederate Monuments in American Cities

The case is designed to help mayors, city leaders, and other public executives think through adaptive leadership challenges with highly sensitive moral dimensions.

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Moral Leadership
Citizens in Cape Town wait in line for fresh water.

No Trust in Miracles: Leading Through a Water Crisis in Cape Town

This case is designed to help senior leaders in government better understand the need for adaptive leadership when dealing with crises, and the skills required for this work. In particular, the case...

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Citizens in Cape Town wait in line for fresh water.

No Trust in Miracles: Leading Through a Water Crisis in Cape Town

This case is designed to help senior leaders in government better understand the need for adaptive leadership when dealing with crises, and the skills required for this work. In particular, the case...

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Crisis Leadership
Arial Image of San Juan Hurricane Maria Damage

At the Center of the Storm: San Juan Mayor Carmen Yulín Cruz and the Response to Hurricane Maria

This case asks students to think about the tasks and challenges associated with mayoral leadership during a major crisis and to consider how this type of leadership differs from overseeing city gov...

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Arial Image of San Juan Hurricane Maria Damage

At the Center of the Storm: San Juan Mayor Carmen Yulín Cruz and the Response to Hurricane Maria

This case asks students to think about the tasks and challenges associated with mayoral leadership during a major crisis and to consider how this type of leadership differs from overseeing city gov...

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City Leaders, Scholars & Educators
Teaching Cases & Tools
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Crisis Leadership
Engaging Communities
Negotiation
Data & Evidence
Innovation
Collaboration
Moral Leadership
Adaptive Leadership
Strategic Leadership
Crisis Leadership
Leading Change