Jorrit de Jong - Faculty director, faculty co-chair for executive education
As Faculty Director of the Bloomberg Harvard City Leadership Initiative, a joint program of Harvard Kennedy School and Harvard Business School in collaboration with Bloomberg Philanthropies, Jorrit is responsible for executive education programs for mayors and their senior leadership teams in 240 cities worldwide. He also oversees the research agenda, the curricular materials development portfolio and a comprehensive program of ongoing field support to cities.
Dr. De Jong is a Lecturer in Public Policy and Management at Harvard Kennedy School (HKS) and Academic Director of the Innovations in Government Program at the school’s Ash Center for Democratic Governance and Innovation. His research and teaching focus on the challenges of making the public sector more effective, efficient, equitable and responsive to social needs. A specialist in experiential learning, Jorrit has taught strategic management and public problem solving in degree and executive education programs at Harvard and around the world.
In 2014, Jorrit launched the Innovation Field Lab, an experiential learning and outreach project sponsored by the Ash Center that connects HKS students with five cities in Massachusetts through real problem solving efforts. He also founded the Organized Crime Field Lab in the Netherlands, a program that helps prosecutors, police, city officials and financial intelligence professionals develop cross-boundary crime-fighting innovations.
Jorrit holds a PhD in Public Policy and Management (VU Amsterdam), a Master in Philosophy (Leiden) and a Master in Public Administration (Leiden). He has written extensively, including the books The State of Access: Success and Failure of Democracies to Create Equal Opportunities (Brookings 2008, co-edited); Agents of Change: Strategy and Tactics for Social Innovation (Brookings 2012, co-authored); and Dealing with Dysfunction: Innovative Problem Solving in the Public Sector (Brookings, 2016).
Faculty bio for Jorrit de Jong.
rawi abdelal - Faculty co-chair for executive education
Rawi Abdelal is the Herbert F. Johnson Professor of International Management at Harvard Business School and the Director of Harvard's Davis Center for Russian and Eurasian Studies. His primary expertise is international political economy, and his research focuses on the politics of globalization and the political economy of Eurasia.
Abdelal's first book, National Purpose in the World Economy, won the 2002 Shulman Prize as the outstanding book on the international relations of eastern Europe and the former Soviet Union. His second book, Capital Rules, explains the evolution of the social norms and legal rules of the international financial system. Abdelal has also edited or co- edited three books: The Rules of Globalization, a collection of Harvard Business School cases on international business; Measuring Identity; and Constructing the International Economy. Abdelal is currently at work on The Profits of Power, a book that explores the geopolitics of energy in Europe and Eurasia.
In 1999, Abdelal earned a Ph.D. in Government from Cornell University, where he had received an M.A. in 1997. At Cornell, Abdelal's dissertation won the Kahin Prize in International Relations and the Esman Prize. He was a President's Scholar at the Georgia Institute of Technology, where he received a B.S. with highest honors in Economics in 1993. Recent honors include Harvard Business School's Greenhill Award, Apgar Award for innovation in teaching, and Williams Award for excellence in teaching, as well as, on several occasions, the Student Association's Faculty Award for outstanding teaching.
Faculty bio for Rawi Abdelal.
stephen goldsmith - senior advisor
Stephen Goldsmith is the Daniel Paul Professor of the Practice of Government and the Director of the Innovations in Government Program at Harvard’s Kennedy School of Government.
He currently directs Data-Smart City Solutions, a project to highlight local government efforts to use new technologies that connect breakthroughs in the use of big data analytics with community input to reshape the relationship between government and citizen. He also directs the Project on Municipal Innovation, a platform for cities' mayoral senior staff to share and adapt best practices and innovative policy ideas that increase efficiency and improve the lives of citizens, as well as other projects, including the Civic Analytics Network and Operational Excellence in Government.
He previously served as Deputy Mayor of New York and Mayor of Indianapolis, where he earned a reputation as one of the country's leaders in public-private partnerships, competition, and privatization. Stephen was also the chief domestic policy adviser to the George W. Bush campaign in 2000, the Chair of the Corporation for National and Community Service, and the district attorney for Marion County, Indiana from 1979 to 1990. He has written The Power of Social Innovation; Governing by Network: the New Shape of the Public Sector; Putting Faith in Neighborhoods: Making Cities Work through Grassroots Citizenship; The Twenty-First Century City: Resurrecting Urban America; and, most recently, The Responsive City: Engaging Communities Through Data-Smart Governance.
Faculty bio for Stephen Goldsmith.
mitch weiss - senior advisor
Mitch Weiss is a Professor of Management Practice at the Harvard Business School. He created and teaches the school's course on Public Entrepreneurship—on public leaders and private entrepreneurs who invent a difference in the world. He also teaches The Entrepreneurial Manager in the first year of the MBA Program.
His research interests in addition include digital transformation, peer production, and innovation ecosystems. He was a 2015 recipient of the Apgar Award for Innovation in Teaching and a Greenhill Award recipient for 2015-2016. He helped build the Young American Leaders Program at Harvard Business School.
Prior to joining HBS in 2014, Mitch was Chief of Staff and a partner to Boston’s Mayor Thomas Menino. Mitch helped shape New Urban Mechanics, Boston’s municipal innovation strategy, and make it a model for peer-produced government and change. He contributed to Boston’s educational reform agenda, including its District-Charter compact. He led speechwriting for the Mayor’s Inaugural and State of the City addresses. In April 2013, he guided the Mayor’s Office response to the Marathon Bombings and played a key role in starting One Fund Boston.
Mitch has presented on government innovation at 10 Downing Street and the World Bank. He was recognized by the Boston Business Journal as one of Boston’s “Top 40 under 40” and by the Greater Boston Chamber of Commerce as one of Boston’s “Ten Outstanding Young Leaders.”
From 2006 to 2009, Mitch was the first Executive Director of the Tobin Project, a catalyst for transformative research in the social sciences.
Mitch holds an A.B. with Honors in Economics from Harvard University and a Master in Business Administration from Harvard Business School, where he was a George Baker Scholar.
Faculty bio for Mitch Weiss.
Professor Linda J. Bilmes, the Daniel Patrick Moynihan Senior Lecturer in Public Policy, is a leading expert on budgetary and public financial issues. Her research focuses on budgeting and public administration in the public, private and non-profit sectors. She is particularly interested in the costs of war, veterans, the civil service and public lands.
She is a full-time Harvard faculty member, teaching budgeting, cost accounting and public finance, and teaching workshops for newly-elected Mayors and Members of Congress. Since 2005, she has led the Greater Boston Applied Field Lab, an advanced course in which teams of student volunteers assist local communities in public finance and operations.
Bilmes was twice confirmed by the US Senate, serving as Assistant Secretary and Chief Financial Officer of the U.S. Department of Commerce under President Bill Clinton. She is currently a Presidential appointee on the US Department of Interior National Park System Advisory Board. She also serves on the Board of Directors of the Institute for Veterans and Military Families at Syracuse University and Economists for Peace and Security.
Professor Bilmes has authored or co-authored numerous books, book chapters, articles and opinion pieces, and has testified to Congress on numerous occasions. Her books include the New York Times bestseller The Three Trillion Dollar War: The True Cost of the Iraq Conflict (with Joseph E. Stiglitz) and The People Factor: Strengthening America by Investing in Public Service (with W. Scott Gould). She has published in the New York Times, Boston Globe, Financial Times, Los Angeles Times, Harvard Business Review and WBUR's Cognoscenti, and she appears regularly on national television and radio programs, including "All Things Considered", "On Point", "To the Point" and "Marketplace." She holds a BA and MBA from Harvard University and has also taught and studied at Oxford University.
Faculty bio for Linda Bilmes.
Ryan W. Buell is the UPS Foundation Associate Professor of Service Management in the Technology and Operations Management Unit at Harvard Business School. He teaches Managing Service Operations in the MBA elective curriculum and in executive education programs at the school. He is the Faculty Chair of the Executive Education Program, and has also taught the Technology and Operations Management course in the MBA required curriculum. Professor Buell was the recipient of the Charles M. Williams Award for outstanding teaching in 2016.
Professor Buell’s research investigates the interactions between service businesses and their customers, and how operational choices affect customer behaviors and firm performance. He is affiliated with the Behavioral Insights Group at the Harvard Kennedy School’s Center for Public Leadership.
His work has been published in Management Science, Manufacturing & Service Operations Management, Production and Operations Management, Quarterly Journal of Economics, and Harvard Business Review. It has also received media attention from outlets such as The New York Times, The Washington Post, The Atlantic, The Boston Globe, The Huffington Post, The Financial Post, BNET.com, Wired,The Guardian, and Forbes.com.
Faculty bio for Ryan Buell.
Akash Deep is a Senior Lecturer in Public Policy specializing in finance, faculty chair of the Infrastructure in a Market Economy executive program and faculty co-chair of the International Finance Corporation executive program. He has also served as faculty chair of the Indian Administrative Service executive program at Harvard University and the Indian Institute of Management, Ahmedabad.
His expertise lies in infrastructure finance and valuation, public-private partnerships, financial risk management and derivatives, and the management and regulation of financial institutions, financial markets, and pension funds. He teaches courses in financial investments, risk management and infrastructure finance in the degree and executive programs at Harvard, and has led executive programs at the World Bank, the International Finance Corporation, the European Bank for Reconstruction and Development, the Inter-American Development Bank, National University of Singapore, Booz & Co, KPMG, and Goldman Sachs, among others.
Professor Deep has provided advice on bank restructuring, infrastructure financing, capital markets reform and pension funds to various governments and firms around the world. He has worked in the financial institutions and infrastructure section of the Bank for International Settlements, and served as consultant and expert for the World Bank, the International Finance Corporation, the United Nations, the International Centre for Settlement of Investment Disputes, the Federal Highway Administration, and the Latin-American Shadow Financial Regulatory Committee. He also serves on the Capital Debt Affordability Committee of the State of Massachusetts.
Certified “Financial Risk Manager” by the Global Association of Risk Professionals, Akash Deep holds a PhD in economics and an MA in operations research from Yale University, and a bachelors degree from the Indian Institute of Technology, Delhi.
Faculty bio for Akash Deep.
David Eaves is a public policy entrepreneur and expert in information technology and government.
In 2009, as an adviser to the Office of the Mayor of Vancouver, David proposed and helped draft the Open Motion which created one of the first open data portals in Canada and the world. He subsequently advised the Canadian government on its open data strategy where his parliamentary committee testimony laid out the core policy structure that has guided multiple governments approach to the issue. He has gone on to work with numerous local, state, and national governments advising on technology and policy issues, including sitting on Ontario's Open Government Engagement Team in 2014–2015.
In addition to working with government officials, David served as the first Director of Education for Code for America — training each cohort of fellows for their work with cities. David has also worked with 18F and the Presidential Innovation Fellows at the White House providing training and support.
With a background in negotiation, David also advises non-profits and advocacy groups on critical negotiations. He developed and helped implement collaborative strategies for open source communities such as Drupal and Mozilla. He served as a negotiation adviser to a coalition of Canadian environmental government organizations during two years of negotiations with the Forestry Products Association of Canada (FPAC) which helped cement the ground-breaking Canadian Boreal Forest Agreement. David subsequently served as a mediator and facilitator on critical implementation committees for the agreement.
Faculty bio for David Eaves.
Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society.
Edmondson has been recognized in 2011, 2013 and 2015 by the biannual Thinkers50 global ranking of management thinkers. She speaks on teaming, psychological safety, and leadership to corporate and academic audiences around the world, and her articles have been published in Harvard Business Review and California Management Review, as well as in numerous academic journals including Administrative Science Quarterly and the Academy of Management Review.
Her books – Teaming: How organizations learn, innovate and compete in the knowledge economy and Teaming to Innovate (Jossey-Bass, 2012, 2103) – explore teamwork in dynamic work environments. In Building the future: Big teaming for audacious innovation, (Berrett-Koehler, 2016), she examines the challenges and opportunities of teaming across industries.
Before her academic career, she was Director of Research at Pecos River Learning Centers, where she worked on transformational change in large companies. In the early 1980s, she worked as Chief Engineer for architect/ inventor Buckminster Fuller, and her book A Fuller Explanation: The Synergetic Geometry of R. Buckminster Fuller (Birkauser Boston, 1987) clarifies Fuller's mathematical contributions for a non-technical audience. Edmondson received her PhD in organizational behavior, AM in psychology, and AB in engineering and design, all from Harvard University.
Faculty bio for Amy Edmondson.
Frances Frei is the Senior Associate Dean for Executive Education and the UPS Foundation Professor of Service Management at the Harvard Business School. She is the best-selling author of Uncommon Service: How to Win by Putting Customers at the Core of Your Business. Her research examines how leaders create the context for organizations and individuals to thrive. She serves as a personal advisor to senior executives embarking on cultural change and organizational transformations.
Her work has been published in top-tier journals such as Management Science and Harvard Business Review and spans a wide variety of industries, including tech, retail, healthcare and global multi-brand organizations. She has published more than fifty case studies on companies ranging from eBay to Oracle to the Cleveland Clinic.
Professor Frei has been widely recognized for her dynamic teaching style. She developed one of the most popular courses at HBS, which investigates how organizations build business models that reliably delight customers. She also led the development of HBS’s innovative FIELD curriculum, which focuses on learning experiences that are experiential and immersive, with the goal of advancing the School's mission to develop leaders who make a difference in the world.
Professor Frei actively advises organizations on how to address issues of excellence, leadership, and strategy. She works regularly with family businesses on the challenges of growth, succession planning, and the development of next-generation leaders. Her recent focus includes increasing the diversity of organizations as a means to significantly enhance organizational performance.
She received her Ph.D. in Operations and Information Management from the Wharton School. She holds an M.E. in Industrial Engineering from Pennsylvania State University, and a B.A. in Mathematics from the University of Pennsylvania.
Faculty bio for Frances Frei.
Archon Fung is the Winthrop Laflin McCormack Professor of Citizenship and Self-Government at the Harvard Kennedy School. His research explores policies, practices, and institutional designs that deepen the quality of democratic governance. He focuses upon public participation, deliberation, and transparency. He co-directs the Transparency Policy Project and leads democratic governance programs of the Ash Center for Democratic Governance and Innovation at the Kennedy School.
His books include Full Disclosure: The Perils and Promise of Transparency (Cambridge University Press, with Mary Graham and David Weil) and Empowered Participation: Reinventing Urban Democracy (Princeton University Press). He has authored five books, four edited collections, and over fifty articles appearing in professional journals. He received two S.B.s — in philosophy and physics — and his Ph.D. in political science from MIT.
Faculty bio for Archon Fung.
Marshall Ganz grew up in Bakersfield, California, where his father was a Rabbi and his mother, a teacher. He entered Harvard College in the fall of 1960, and left a year before graduating to volunteer with the 1964 Mississippi Summer Project. In the fall of 1965, he joined Cesar Chavez in his effort to unionize California farm workers, and then worked for 16 years with the United Farm Workers as a community organizer and Director of Organizing.
During the 1980s, he worked with grassroots groups to develop new organizing programs and designed innovative voter mobilization strategies for local, state, and national electoral campaigns.
In 1991, he returned to Harvard College and, after a 28-year "leave of absence," completed his undergraduate degree in history and government. He was awarded an MPA by the Kennedy School in 1993 and completed his PhD in sociology in 2000.
As senior lecturer in public policy at the Kennedy School of Government, he teaches, researches, and writes on leadership, organization, and strategy in social movements, civic associations, and politics. He has published in the American Journal of Sociology, American Political Science Review, American Prospect, Washington Post, Los Angeles Times and elsewhere. His newest book, Why David Sometimes Wins: leadership, organization and strategy in the California farm worker movement was published in 2009, earning the Michael J. Harrington Book Award of the American Political Science Association. He was awarded an honorary doctorate in divinity by the Episcopal Divinity School in 2010.
Marshall Ganz also teaches "Leadership, Organizing and Action: Leading Change," an online program designed to help leaders of civic associations, advocacy groups and social movements learn how to organize communities that can mobilize power to make change.
Faculty bio for Marshall Ganz.
Kimberlyn Leary is an associate professor of psychology at the Harvard Medical School and an associate professor in the Department of Health Policy and Management at the Harvard T.H. Chan School of Public Health, where she directs the Enabling Change program. In her role with the DrPH program, she teaches leadership skills to prepare public health professionals for synergistic engagements with complex problems. Increasingly, this work requires the ability to innovate and problem-solve with diverse stakeholders, from diverse backgrounds, towards the goal of making communities healthier. The Enabling Change program is designed to develop leaders with the skills that enable them to sustain collaboration among local and national partners, design interventions that span multiple sectors, and lead change that results in affirmative impact.
Dr. Leary is also the Executive Director of Policy Outreach at McLean Hospital and a faculty affiliate at the Program on Negotiation at Harvard Law School.
As a Robert Wood Johnson Health Policy Fellow, Dr. Leary served for one year as an Advisor to the White House Council on Women and Girls helping to develop and then direct “Advancing Equity,” an initiative focused on cross-sector approaches to improve health, education, and economic outcomes for women and girls of color. This work included extensive stakeholder engagement across federal agencies as well as with foundations and external organizations. She then completed a five-month fellowship extension at the Office of Management and Budget’s Health Division, where she served as the division lead on the Flint water crisis and worked on the federal response to the opioid crisis, the Zika virus, global health security, and on mental health initiatives.
From 2016 to 2018, Dr. Leary will be a research fellow at the Women and Public Policy Program at the Harvard Kennedy School and with the New America Foundation’s International Security Program. Her research and scholarly work is centered on leadership, negotiation capacity, and large-scale systemic change.
She has a Ph.D. in clinical psychology from the University of Michigan, an MPA from the Harvard Kennedy School, and an AB from Amherst College, where she is also on the Board of Trustees.
Faculty bio for Kimberlyn Leary.
Dan Levy, Senior Lecturer in Public Policy, teaches courses in quantitative methods, policy analysis, and program evaluation. He currently serves as co-principal investigator of Transparency for Development (T4D), a project consisting in the design and mixed-methods evaluation of interventions aimed at improving transparency and accountability in delivery of health services in developing countries. He oversees the training component of BCURE, a project that involves training policymakers in better using evidence through a combination of online and in-person sessions. He directed impact evaluations of girl-friendly school construction programs in Burkina Faso and Niger, and was involved in the evaluation of a conditional cash transfer program in Jamaica, and a technical assistance project to Mexico's Social Development Ministry (Sedesol).
He received his PhD in Economics from Northwestern University, grew up in Venezuela, and is fluent in Spanish and French. He serves as faculty affiliate of JPAL (MIT), CID, EPoD and the Ash Center.
He also serves as the faculty co-chair of a week-long executive education program titled "Leading Successful Programs: Using Evidence to Assess Effectiveness" aimed primarily at professionals involved in designing, implementing and/or funding social programs.
Faculty bio for Dan Levy.
Mark H. Moore is the Hauser Professor of Nonprofit Organizations. His current work focuses on understanding and improving the practices of social entrepreneurship, social change-making, and cross-sector public problem-solving. He was the Founding Chair and Faculty Director of three key initiatives at the Kennedy School: the Hauser Center for Nonprofit Organization, the Program in Criminal Justice Policy and Management, and the Kennedy School’s Executive Education Programs.
His research interests are public management and leadership, social innovation and change, civil society and community mobilization, and criminal justice policy and management. His publications include Creating Public Value: Strategic Management in Government; Recognizing Public Value; Dangerous Offenders: The Elusive Targets of Justice; From Children to Citizens: The Mandate for Juvenile Justice; and Beyond 911: A New Era for Policing. Moore holds a B.A. from Yale University (Summa cum Laude and Honors with Exceptional Distinction in Political Science and Economics) and an M.P.P. and Ph.D. from the Kennedy School of Government, Harvard University.
Moore holds a B.A. from Yale University (Summa Cum Laude and Honors with Exceptional Distinction in Political Science and Economics), and an M.P.P. and Ph.D. from the Kennedy School of Government, Harvard University.
Faculty bio for Mark Moore.
Jan W. Rivkin is the Bruce V. Rauner Professor of Business Administration at Harvard Business School, where he serves as senior associate dean for research and co-chairs the School’s project on the competitiveness of the United States.He was head of the HBS Strategy Unit from 2009 through 2014.
In leading the U.S. Competitiveness Project, Rivkin has worked with a team of about twenty HBS faculty to explore steps that leaders – especially business leaders – can take to help firms in the U.S. win in the global marketplace and raise American living standards. His work on U.S. competitiveness focuses on how managers choose to locate business activities in the United States or elsewhere, how business leaders can best work with educators to improve America's schools, and how leaders of American cities can foster cross-sector collaboration for shared prosperity. In support of this work, Rivkin has recently developed case studies on Barry-Wehmiller, the Columbus Partnership, the city of Detroit, and Southwire Corporation.
Rivkin’s research on business strategy focuses on how managers tackle decisions that cut across functions and across product lines. His scholarly work in this area combines computer simulations, large-scale statistical studies, field research, and case studies. To support this research, Rivkin has completed case studies on diverse organizations ranging from Dell and Delta Air Lines to the Federal Bureau of Investigation and LEGO.
Rivkin was educated at Princeton (BSE), the London School of Economics (MSc), and Harvard (PhD). He and his wife live in Newton, Massachusetts, with their two sons.
Faculty bio for Jan Rivkin.
Robert Wilkinson is a negotiation specialist, who helps organizations deal with negotiation, leadership and management challenges. He is on the faculty at the Kennedy School of Government at Harvard University, and was previously a faculty member of the Fletcher School of Law and Diplomacy at Tufts University.
Rob has successfully supported numerous Fortune 500 companies, major government agencies, international organizations, and charities, helping them to build their negotiation and leadership skills, and to increase their overall effectiveness. He has nearly 25 years of experience, in more than 45 countries, across the public, private and not-profit sectors.
Non-profit and public sector clients include the United Nations, World Bank, International Monetary Fund (IMF), World Wildlife Fund, Planet Aid, the National Urban League, the US Postal Service, US Office of Personnel Management and the White House, where he trained Presidential Appointees in negotiation, management and leadership.
Corporate clients include companies such as General Mills, Chevron, IBM, Merck, Fidelity, Philips, ExxonMobil, Johnson & Johnson, PricewaterhouseCoopers, Deloitte and many others.
Rob earned his Masters of Science (MS) from Stanford University, and Bachelors of Science (BS) from the Massachusetts Institute of Technology (MIT).
Faculty bio for Robert Wilkinson.