When citizens ask mayors questions, they expect answers. Elected officials, in turn, want to be seen as strong leaders who are quick with solutions. Mayors are also tasked with putting out fires, both figuratively and literally, that directly affect the lives of their citizens.
Yet to produce the right answers, many problems require formulating the right questions. We work with mayors from around the world at the Bloomberg Harvard City Leadership Initiative to equip them with tools to lead high-performing, innovative cities. Rather than providing all the answers, our approach focuses on helping mayors seek better questions.